Privacy Policy for Personal Information Of Residents

We are dedicated to protecting the privacy of your personal information, including your Social Security Number and other identifying or sensitive personal information.  Our policies and procedures are designed to help ensure that your information is kept secure, and we work to follow all federal and state laws regarding the protection of your personal information.  While no one can guarantee against identity theft or the misuse of personal information, protecting the information you provide us is a high priority to our company and staff.  If you ever have concerns about this issue, please feel free to share them with us.

Information We Collect
We may collect personal information when you:

• Request information or schedule a tour

• Submit a contact or lead form

• Apply for an apartment

• Communicate with our leasing or management team

This information may include:

• Name

• Email address

• Phone number

• Mailing address

• Employment or household information (as part of an application)

• Any information you choose to provide

We may also automatically collect non-personal information, such as:

• IP address

• Browser and device information

• Pages visited and time spent on the site

How We Use Your Information
We use the information collected to:

• Respond to leasing inquiries and tour requests

• Process rental applications and leasing documentation

• Communicate about availability, pricing, and promotions

• Manage resident relationships and service requests

• Improve our website, marketing, and resident experience

• Comply with fair housing laws and other legal requirements

Sharing of Information
We do not sell your personal information.
We may share information with:

• Property management staff and ownership entities

• Third-party service providers, including property management software, CRM systems, background and credit screening providers, and communication platforms

• Vendors who assist with marketing, analytics, or website hosting

• Legal or regulatory authorities when required

All third parties are required to use your information solely for authorized purposes and to maintain appropriate safeguards.
Cookies and Tracking Technologies
Our website may use cookies, pixels, or similar technologies to:

• Understand website usage and improve performance

• Support leasing and marketing campaigns

• Measure advertising effectiveness

You may manage or disable cookies through your browser settings.
Marketing & Communications
By submitting your information, you may receive leasing-related communications via phone, email, or text message. Message and data rates may apply. You may opt out of marketing communications at any time by following the unsubscribe or opt-out instructions provided.
Data Security
We take reasonable measures to protect your personal information through administrative, technical, and physical safeguards. While we strive to protect your data, no system can guarantee absolute security.
Fair Housing Compliance
We are committed to complying with all applicable Fair Housing laws. Information collected is used in a non-discriminatory manner and solely for legitimate leasing and management purposes.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact our office.

 

TEXT COMMUNICATIONS:

In the event that you opt-in to receive text messages from our community, you may receive messages related to your lease, maintenance requests, community events, upcoming payments, and other information related to the community in which you live.

At any point in time, if you desire to stop receiving text messages from us, simply respond with the word STOP and you will be unsubscribed from further communication.

If you would like to opt-in again, this can be done from within the resident portal.

Message and data rates may apply for any messages sent to you from us and to us from you.